When you get your money back.

Dodo Payments sells Pro and Outbid placements to you as reseller and merchant of record. Dodo takes your payment, issues your receipt and sends any refund. [Exact reseller wording to be agreed with Dodo.]

Anmoll Wadhwa, sole proprietor, trading as The Wadhwa Ventures (The PM Code), runs the site and the features you pay for.

Pro costs the monthly price shown on the Pricing page at checkout, with one price for India and one for everywhere else. It bills monthly. There is no yearly plan.

The price on the Pricing page is the total you pay, tax included. Dodo shows the tax part on your invoice.

Pro renews on the same date each month until you cancel. In India, UPI and card renewals run on a bank mandate, so your bank may send you a notice before each renewal, and may ask you to approve it. A renewal can take up to 2 days to confirm; you keep Pro while it does.

Any of these works:

• Settings, Plan and billing, Cancel Pro. One step, no form.
• The Dodo customer portal, opened from Settings, Invoices and receipts.
• Your bank or UPI app, where you can stop the mandate.

After you cancel, you keep Pro until the end of the month you paid for. You will not be charged again. You can undo the cancel with Keep Pro any time before that date.

• A month already started is not refunded, whether you cancel on day 2 or day 29.
• If you cancelled and a renewal was still charged, we refund that renewal in full, automatically.
• If you are charged twice for the same plan by mistake, we cancel the extra subscription and refund it in full, automatically.
• Refunds go back to the payment method you used. Dodo can refund a payment only within 30 days of it, so tell us quickly about any charge you think is wrong.

Deleting your account cancels Pro at once. The month you are in is not refunded. We tell you this before you confirm. Pro is cancelled at Dodo before anything is deleted, and if that cancel fails, nothing is deleted and you can try again.

If the Pro price changes, we email you at least 30 days before. You keep paying the old price until your first renewal on or after the end of that notice. From that renewal, the new price applies. You can cancel any time before it does.

New subscribers pay the price shown when they sign up.

• If a renewal fails, you may keep Pro for a short grace period while you update your payment method. A banner tells you until when.
• If the payment still has not gone through, Pro pauses. Everything you made stays. Fix the payment from the banner to restart Pro.
• If it is not fixed within 14 days, we cancel the subscription and your account moves to the Free plan. You keep everything you made.

If you dispute a Pro payment with your bank, Pro pauses while the dispute is open and will not renew. Everything you made stays.

• If the dispute is closed in our favour and your paid month is still running, Pro comes back until the end of that month.
• If it is closed in your favour, your account moves to the Free plan and keeps everything.

If a charge looks wrong, please write to us first. It is usually faster than a dispute.

An Outbid placement is a one-time payment that adds to your listing's total on the board. It buys placement only. Read the Outbid Rules before you pay; the claim sheet asks you to confirm you have.

• Someone outbids you: no refund. Anyone can take a rank by paying more.
• We remove your listing because it broke the Outbid Rules shown before you paid: no refund.
• We remove your listing by mistake: we refund every payment on it in full.
• You delete the listing or your account yourself: no refund.
• You paid twice for the same claim by mistake: tell us within 30 days and we refund the second payment in full.

Paid Outbid placements appear only once Dodo Payments has approved them in writing. Until then, nothing on Outbid can be bought.

Labs consulting is not sold on this site. It is invoiced by bank transfer, and its payment and cancellation terms are in the agreement we both sign.

Email [email protected] with anything about a charge, including one you did not expect. If you are not happy with our answer, the Grievance Redressal page explains how to take it further, including the National Consumer Helpline (1915 or 1800-11-4000, consumerhelpline.gov.in).