Coming back to a flooded Outlook inbox
Product sense · Case · Easy · about 10 minutes
People return from a two week holiday to a Microsoft Outlook inbox full of unread email. You are the PM asked to improve that moment. What are they really trying to do in the first ten minutes, and what is the smallest change that helps?
Asked in product manager interview loops like Microsoft.
How to answer a case: Restate the goal, who it is for and what success looks like; Ask the two questions that change your answer; Lay out two or three options and what each gives up; Pick one, say why and name the first step; Name the metric, the threshold you would act on and the risk you would watch.
What this question tests
- Product Sense and Design
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