After blocking Muse, Amazon now lets users text Alexa to help them shop
TechCrunch · AI products · Read No. 23, 7 November 2026
Summary by AI: Amazon is introducing a feature that allows users to text Alexa to assist with shopping. The update will roll out to millions of users in the coming weeks.
The call, by AI: Amazon chose to let users text Alexa to shop, betting on voice and messaging as the next interface for commerce.
More in this edition
- Meta’s Muse AI can create custom ‘spaces’ for the version of the app you need right now
- Cashfree Launches ‘Checkout For Agents’ To Enable AI-Led Payments
- Quoting Nilay Patel
- Amazon will let you text Alexa your shopping list